MAN-014 Cloud Professional Services Delivery Leader
Canada-wide Remote
Our Client is a recognized and certified Managed Service Provider (MSP) for AWS, Azure, and GCP. They were positioned as a Leader in the 2020 Gartner Magic Quadrant report for Public Cloud Infrastructure Professional and Managed Services. They have more than 1000 customers worldwide and help them gain a competitive edge through the cloud.
Who we are looking for: An energetic, self-driven, passionate leader to build and manage a cloud services team that will provide professional services and application/infrastructure managed services for AWS, Azure and GCP clouds. The cloud services team that will be managed by this leader will consist of both onshore and nearshore cloud experts.
What you’ll do:
- Interact with customers to understand their business goals and align them to cloud technology solutions on AWS, Azure, or GCP.
- Design well-architected, documented, and tested cloud solutions that meet customer requirements on AWS, Azure, or GCP.
- Create plans for cloud migrations and digital transformation.
- Build a team with onshore and nearshore cloud architects and engineers to provide cloud services.
- Design 24x7 coverage for tier-2 support services processes and team structure to provide cloud support services for customers.
- Project future resource needs for cloud services delivery.
- Identify and pursue continuous improvement plans for cloud services and support.
- Assist in the creation of business development collateral advertising cloud services and support offerings.
- Assist in the development of pricing for cloud services offerings.
- Maintain overall resource utilization responsibility for the team.
- Define key performance metrics and tracking mechanisms and plan for improvements.
- Manage team of onsite cloud service resources and grow team to meet market demands.
Expertise you bring:
- Experience leading customer engagements for consulting or professional services.
- Experience leading projects including designing solutions based on business and technical requirements through implementation.
- Experience managing teams that have built large-scale systems that are well-designed, fast, scalable, and secure.
- Experience leading and mentoring cloud engineers.
- Able to comfortably design, architect, and oversee implementation of cloud solutions and projects.
- Advanced expertise of common cloud services (Compute, Storage, Network, Security, Databases, Containers, Serverless, etc.)
- Micro service architecture and advanced container experience in Docker and / or Kubernetes.
- Experience with CI/CD and code management tools (Git, TFS, Jenkins etc.)
- Experience and in-depth knowledge of IaC tools and configuration management frameworks such as Terraform, Puppet, Chef or Ansible
- Experience in performance management of database engines in AWS / Azure / GCP
- Experience with any of the front-end / back-end programming languages like Go, Python, etc.
- Knowledge of regulatory frameworks and their impact on design considerations (HIPAA, PCI, ITAR, etc)
- 2 to 3 industry recognized cloud certifications (AWS, GCP, Azure, etc.)
- 5 years or more of cloud architect experience in AWS, Azure, or GCP