QA-010 Software QA Lead

Canada-Wide Remote (EST hours)

Our client is looking for a Software QA Lead to join their growing team. The ideal candidate has 3-5+ years of experience in software quality assurance. As a hands-on QA manager for their core products, you will take on the role of player/coach. You’ll build a deep knowledge of their platform and products, execute test plans, and ensure all new code is tested with minimal risk of causing site downtime. Ultimately, you’ll build and lead a team who will manage all QA responsibilities. This is a fantastic opportunity for a skilled QA leader who is looking for autonomy in their next role.

You are:

• Passionate and opinionated about delivering flawless products (web and app)
• Experienced with software quality assurance (3-5+ years) and different testing techniques
• An exceptional communicator who knows how to write clear, precise feedback for developers
• Knowledgeable about how to build processes and evangelize them within an organization
• Confident in your ability to manage other team members
• A problem-solving savant with impeccable attention to detail

You will:

• Collaborate with stakeholders to run and perfect the release process
• Manage all processes for testing & communicating feedback to the dev team
• Lead and grow a team of QA specialists
• Oversee the development and maintenance of test plans for all active products
• Develop test cases for planned features and ensure full test coverage of the product spec
• Work closely with the customer support team to identify user-facing and user-reported issues
• Establish new processes earlier in the development lifecycle to help our QA process “shift left”
• Evangelize and implement end-to-end regression testing with a framework like Cypress or Playwright to improve our testing automation suite
• Prioritize and escalate live issues appropriately