DOP-017 Cloud Operations Engineer

Toronto

Our client is the leader in the Sales Performance Management market. By joining their fast growing team you will learn what it takes to be the leader in a competitive global software industry. Our client enables organizations to design, manage, and automate the calculation of variable payment for dozens of plans and thousands of employees simultaneously.

As a Cloud Operations Software Developer, you will be working alongside a multidisciplinary team of cloud engineers as well as Development, Design, Architecture, and Quality Assurance teams to implement and support new features and enhancements to the Incentive Compensation Management product. You will be contributing and guiding the technical work on the services supporting Incentive Compensation Management pipeline. The team will also be entrusting you with helping to scale the team by mentoring cloud operation engineers and monitoring the quality of the service.

Join a high-performing team in a growth stage tech company that is working to continuously reflect and improve on how we make software. The Cloud Operations Team values high levels of technical competency and the ability to react quickly and come up with solutions to the challenges of a rapidly growing team.

What you'll do:

  • Engineer and deploy releases, enhancements, and upgrades or new applications throughout non production and production environments.
  • Drive SaaS operations including performance management, implementation of SLAs.
  • Work with Linux OS, Tomcat and application servers, Apache web servers and data center operations.
  • Work with application teams to automate application setup, deployment and configurations.
  • Provide technical solutions to automate processes or functions to improve business operations.
  • Collaborate with Development staff and Application Architects to automate new features and functionality.
  • Participate in the design and realization of tools for a Dev Ops inspired back end management and monitoring system.
  • Review of incidents data and make recommendations for preventive measures.
  • Work with Development teams to identify trends in application defects.
  • Make presentations within Technical Operations and to cross functional teams.
  • Continually monitor and tune application infrastructure to assure optimal performance, availability and utilization of resources.

In 1-3 Months You Will:

  • Be trained on our tech stack and join a squad of cloud engineers to support, optimize and improve our production environments.
  • Work with the Architecture, Development, and Quality Assurance teams and contribute to the technical planning of upcoming features in the next release.

In 3-8 Months You Will:

  • Work with application teams to automate application setup, deployment and configuration changes.
  • Provide technical solutions to automate processes or functions to improve business operations.
  • Continually monitor and tune application infrastructure to assure optimal performance, availability, and utilization of resources.
  • Onboard and mentor new or junior members.

In 8+ Months You Will:

  • Be the subject matter expert for the new features you've built or enhancements you've implemented and propagate your knowledge throughout the team.
  • Lead technical discussions and design for new projects.
  • Proactively identify opportunities for process change in the team, and work with stakeholders to improve operations workflows.

What you'll bring:

  • Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience with 2+ years of professional experience in a DevOps role.
  • Experience with developing on cloud platforms such as Amazon Web Services, Google Cloud Platform, Azure.
  • Experience in automation and software development, with proficiency in one of more programming languages (Java, Python, Ruby, C/C++, PL/SQL, etc.).
  • Previous experience working on a client-facing product or service that is in production.
  • A track record of being able to learn new technologies and frameworks.