QA-007 Sr. Manual QA
Toronto or San Mateo
Our client is the world's leading immersive "shoppertainment" platform with shoppable video, live streaming commerce, and monetization capabilities powering over 600 direct-to-consumer brands, retailers and media publishers worldwide. Our client enables its customers to create and host native, shoppable video content for engaging product discovery, seamless shopping experiences and ultimately, a deeper emotional connection with consumers. Pandemic- accelerated, our client has experienced 10x year-over-year growth, bringing TikTok-like interactive video experiences, all by adding just one line of HTML code to their own website. Their team more than doubled in the last 18 months to over 200 people strong in several countries including the US, Japan, India, Russia, Poland, Brazil, and Canada with backgrounds in technology, media, and entertainment. At the heart, they’re an inspirational and diverse team of creators, entrepreneurs, storytellers, and data geeks driven by the future of video transforming eCommerce. The company is backed by IDG Capital, Lightspeed Venture Partners, and GSR Ventures, with over $80 million in capital raised to date.
Summary Our client is a global start-up in high-growth mode. We are looking for a customer-centric, experienced Quality Assurance Analyst to work on global quality projects using a variety of technologies. In this visible role, you’ll work closely with Product leaders, engineering teams, and the business to own the quality assurance deliverables end to end.
What you'll be doing:
- Act as a customer advocate, committed to delivering quality throughout the company
- Gain and maintain a strong understanding of Firework's users ranging from businesses to content creators and how they use our products and services
- Define test strategies based on an understanding of user personas and business goals
- Work closely with product managers, review product specifications and develop test plans for new products/features and ensure adequate test coverage
- Implement and enforce continuous product testing quality gates in the continuous integration and continuous product shipping and deployment pipelines
- Lead and own all manual test code at the user level, both manually and with automated tools and communicate cross-functionally to support the continuous quality optimization of product shipping
- Build and contribute to QA methodologies and industry-standard bug tracking and testing tools
- Reproduce, isolate, and debug issues, providing detailed bug reports
We'll be excited if you have:
- Bachelor's degree, preferably in Computer Science or other technical field
- 5+ years working as a QA Analyst/Tester, preferably across Web, Android, iOS and other mobile application development or testing environments
- Minimum 3+ years experience with driving quality projects through process, automation, instrumentation, requirements, and test with agile frameworks
- Proven knowledge of QA methodologies and with bug tracking tools
- Great product sense and attention to detail
- Excellent communication skills and able to explain verbally or via written communication to a variety of audiences
- Startup and growth mindset; be able to thrive in a fast-paced global environment focused on learning and knowledge sharing
- Strong analytical thinking and problem solving skills
- Ability to work independently and be self-directed